bd63 Privacy Policy

bd63 collects various types of information to provide its services. This information comes from two main sources: (a) information you provide directly, and (b) information collected automatically while you use our platform.

1.1 Information You Provide

During account registration and the verification process, we collect the following information:

• Full name, date of birth, and national ID details (for age verification)
• Valid email address and contact information
• Preferred username and password
• Payment information required for financial transactions (bKash, Nagad, Rocket, or bank account number)
• Any information or messages you provide when contacting customer support

1.2 Automatically Collected Information

When you use the bd63 platform, certain information is collected automatically:

• IP address, browser type, and operating system information
• Date, time, and total duration of each session on the platform
• Pages viewed, links clicked, and features used
• Gaming activity logs (bet amounts, game history, etc.)
• Information collected through cookies and similar tracking technologies

bd63 never sells your personal information or transfers it to advertising agencies. However, information may be shared with third parties on a limited basis as needed to provide our services.

3.1 Payment Providers

Information necessary to complete financial transactions is shared with bKash, Nagad, Rocket, and approved banks. All such providers follow their own privacy policies and use the information solely for transaction purposes.

3.2 Technology Service Providers

Limited information may be shared with selected software and infrastructure providers who operate the technical services of our platform. All of them operate under confidentiality agreements.

3.3 Game Providers

Our game providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe, may receive the minimum information necessary to operate games. Each of them complies with industry-standard privacy and security regulations.

3.4 Legal Requirements

In cases of court orders, lawful investigations, or regulatory obligations, required information may be provided to legal authorities. In such situations, we will only provide the information legally required.

bd63 does not retain your information beyond the period it is needed. Our data retention policy is as follows:

• Active Account Data: All information is retained for as long as the account remains active.
• Financial Transaction Records: Retained for a set number of years from the date of the last transaction due to legal obligations.
• Closed Account Data: After an account is closed, all data except what is legally required to be kept is deleted.
• Customer Support Communications: Retained for a limited period for dispute resolution and quality control purposes.
• Marketing Data: Deleted immediately upon withdrawal of your consent.

After the defined retention period, data is permanently deleted or anonymised using secure methods.

bd63 applies industry-standard, up-to-date security measures to ensure the protection of your information. Our security framework is structured across the following layers:

7.1 Technical Protection

• SSL/TLS Encryption: All data exchanged between the website and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Sensitive stored information (passwords, financial data) is secured using high-grade encryption algorithms.
• Firewall and Intrusion Detection: Multiple layers of firewalls and a real-time intrusion detection system are active to prevent unauthorised access.
• Two-Factor Authentication: The option to add an extra layer of security to your account is available.

7.2 Administrative Protection

• Only authorised staff may access user information, and every access is logged.
• All staff receive regular training on data protection.
• Third-party access is regulated under strict agreements.
• Regular security audits and vulnerability assessments are conducted.

7.3 Incident Response Plan

In the event of a data security breach, we will take the necessary steps and notify affected users in a timely manner.

bd63 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• The update date on this page will be changed to reflect the revision.
• A notification will be sent to your registered email address for important changes.
• You will be informed before the change takes effect.

Continued use of the platform after a policy update will be considered as your acceptance of the revised policy. You are therefore advised to visit this page regularly.